Payments, refunds & delivery

Trident Marketing & Technologies Inc. operates CropOver.com at Horse Hill, St. Joseph, Barbados. For booking, payment or refund help, email tridentmarketing246@gmail.com.

We arrange airline flight reservations through Duffel. Available seats and baggage are optional extras supplied by the airline. Accommodation requests are handled separately by our team; a flight and stay are not a single supplier package. We do not sell physical goods or festival tickets.

Online checkout currently uses test systems only: no real ticket is issued and no real money is charged.

Card checkout charges Barbados dollars (BBD). USD supplier fares are converted at US$1 = BBD 2.00, with the BBD total shown before payment. The total includes taxes, selected extras and any CropOver.com service fee. Your bank may charge currency-conversion fees. Fares are rechecked before payment; a changed total requires your review.

Refund eligibility, airline penalties, and the amount or form of a supplier refund depend on the airline's fare rules and the cancellation quote for your booking. Some fares are non-refundable; a supplier may offer credit rather than money. Seats, baggage and other extras may have separate rules. Changes may require airline fees and a fare difference. CropOver.com service fees are not refundable unless required by law.

Where supported, use your trips to request a cancellation quote and review the available BBD card refund before confirming. A request or quote alone does not cancel your flight. Quotes can expire or be replaced; an unavailable amount is not a zero-refund quote. If the airline cannot provide an online quote or offers credit, contact our team before cancelling.

Duffel's refund to us and our refund to your card are separate steps. For eligible cash refunds, we submit a separate refund to the original card in the original charged currency. USD supplier refund amounts are converted to BBD at US$1 = BBD 2.00 and cannot exceed the eligible original card charge. Supplier credit is not an automatic card refund. A confirmed cancellation is not proof that a card refund has been processed. Your trip shows the processing outcome; your bank determines when a submitted refund appears. We do not promise a refund amount or posting date before the quote and processing outcome are known.

If the airline cancels or materially changes your flight, contact our team to check the supplier's options and your rights under applicable rules. Do not accept a change or make a voluntary cancellation before reviewing those options. We cannot promise a cash refund or a deadline before they are confirmed.

If an airline booking fails after payment approval, we attempt a void or refund of the full card charge, including our service fee. Your trip status shows whether reversal succeeded or still needs review. Do not retry a payment while its outcome is uncertain.

After successful payment and supplier confirmation, your booking reference appears in your account and a confirmation email is sent to your contact address. Airline ticket documents appear when the supplier issues them. A payment receipt alone is not a flight confirmation. No physical shipping applies.

Physical-goods export restrictions do not apply to our electronic travel service. Travellers remain responsible for passports, visas, entry rules and applicable airline, payment and legal restrictions. Supplier availability does not guarantee eligibility to travel.

Checkout sends card details over encrypted HTTPS to our server for forwarding to our secure card payment provider. We do not store card numbers or security codes. The provider handles payment processing and 3-D Secure verification; your bank may require authentication. See our privacy notice and terms of service.